I came back from a decent round of golf this after to be greeted by blackout. Beautiful Guyana!
I grabbed the wife and kids and made a mad dash for the car. The kids asked for French fries so I poked around my wallet looking for a few dollars to fulfill their request.
I pulled into the already crowded parking area of a fast food outlet, left the kids and the wife sitting outside and made my way to the counter to place my small order. (some chicken wings, fries and some drinks and juices – NO SOFT DRINKS FOR THE KIDS: by order of the wife)
I noticed the girl gave me a single fork wrapped in a tissue, knowing my kids and myself – I knew that would not nearly be enough to clean up our mess so I asked her for two more tissues. I don’t understand why they have to be hidden behind the counter in the first place. Anyway, she gives me one.
>> can I have another one please
Sir ah could only give yuh one
>> why
Because ah could only give yuh one
>> but I have two kids outside. I’ll need to wipe their hands after they’re done eating (why the hell I have to explain all of this to get a tissue is beyond me)Sir ah could only give yuh one
I didn’t respond. I realize at this point she could not help even if she wanted to (maybe they count they tissues after they lockup) or she would not help because she is a big ugl…I don’t know
I don’t want to get too deep into that. The objective of this post is to say to busineses large and small MAKE DECISIONS THAT MAKE SENSE
It makes no sense saving 50 Guyanese cents on a tissue and losing a customer that just spent $2,000
Many busineses make similair decisions everyday. Not realizing that they are literallly chasing their customers away.
The dispatcher at the taxi service lies to you about the availability of a taxi. The sensible decision would be to say that none is available right away but one can be available in 15 minutes.
You customer will respect your honesty and if they can they will wait. If they can’t wait they will call another taxi service today but you will be the first one they call the next time the need a ride.
Even I am guilty of this sometimes with my clients but you may not be a lucky as I am to have such loving and understanding clients
Filed under: Decisions
Chances are you will not see that girl the next time you go to that fast food hole.
By the way the wife should also ban the fast food, but then again thee is no subway
Some of them stingy with toilet paper..
Churches chicken chips don’t even get salt. You feel like you eating carpet. Then they mix your soft drinks with water.
tap tap to stolidcharisma, excuse me… i will most certainly disagree with your comments towards Churches… Im a regular there and ive never had water down drinks and carpet there.. In my opinion Churches is the best Fastfood place in georgetown… Plus Mr. Young Entrepreneur you’ll get the world of tissues and forks there.